Contact

Support Centre

Send us a message and our team will respond within 24 hours. Please include your username and any relevant transaction details.

Open a Support Ticket

Direct Contact

Support desk Open a ticket
Response time Within 24 hours
Availability 7 days a week

Registered Address

Address 30 North Gould Street
Sheridan, WY 82801
United States

Correspondence by post is accepted at the address above. For account matters, please open a support ticket so we can verify you securely.

Faster answers

Many questions about deposits, withdrawals and plans are already answered in our help centre.

Browse FAQ Rules

Before you write

  • Include your username
  • Include the transaction batch or reference
  • Describe what you expected to happen
  • Attach a screenshot if it helps